Privacy Policy


General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) sets out the key principles and procedures to regulate the use of the personal data of visitors and buyers, hereinafter referred to as “You”, at LLC DD24store (hereinafter referred to as DD24) online shop website or its regional version (in Latvia), (in Lithuania), (in Estonia) located at

Personal data, which You provide at the website of DD24, will be used in accordance with the Rules, Natural Person Data Protection Law, the EU General Data Protection Regulation, as well as other applicable regulatory enactments of the Republic of Latvia, regulating the use and protection of personal data.

 DD24 is created for the persons over 18 years old. Persons under the age of 18 may not submit any personal data, using DD24.

Direct Marketing
Your personal data (name, surname, e-mail address) are processed for the purpose of direct marketing in accordance with Your consent You have expressed in making an order. Unless You agree to be the direct marketing addressee, DD24 will be unable to communicate any useful and updated information to You.

Purchase Form
Your personal data (name, surname, fax number, telephone number, registration number, entrepreneurial activity registration data, address, postal code, e-mail or other information You have provided) are processed for the purpose of preparing a purchase document, an invoice or other information addressed to You.

Other (non-personal) data management
Data other than Your personal data – i.e. related to Your orders made at the website of DD24 – may be used for the purpose of anonymous statistical research. In any case, Your data used in such a manner will not disclose Your identity, directly or indirectly. In some cases, we reserve the right to transfer the results of anonymous statistical research to third party (s).

Transfer of Personal Data to Third Party (s)
Your personal data may be transferred to third party (s), who process them to support us in maintaining the website and protecting Your data. Your data may be also transferred to law-enforcement institutions, e.g. State Police or other supervising institutions, receiving the relevant request, if so required by the applicable regulatory enactments, or in order to protect our rights or to ensure safety of our clients, employees or resources.

Except as stated in these Rules, and following the requirements of the regulatory enactments of the Republic of Latvia, we will not disclose Your personal data to any third party (s) without Your prior consent.

Information in Your Computer
We reserve the right to record information (normally called as “cookies”) in Your computer, when You visit the website DD24. This information helps to use DD24 easier and makes it possible not to enter personal data each time You visit the website. You may delete this information from Your computer or to block its usage, changing Your browser settings.

Personal Data Safety
We observe data safety and processing requirements as laid down in the Natural Person Data Protection Law and the EU General Data Protection Regulation.

Processing Your personal data at the website DD24, we use safe organizational and technical means, securing these data from incidental or unlawful deletion, change, disclosure or any other unlawful activities.

Data Storage Period
We use and store Your personal data not longer than required for the purposes defined in these Rules.

Personal data processed for the purpose of direct marketing (price inquiries) are retained not longer than for 3 (three) years after opening of our last informative letter, except where You have refused to receive informative letters from us.

Data processed in accordance with the fulfilment of the contract are retained not longer than for 10 (ten) years after the contract ends.

Consequences of Non-submission of Your Data
You have the right not to submit Your personal data to us. Nonetheless, Your personal data are required for the purposes defined in the Rules. Therefore, unless You submit Your personal data, DD24 will probably not achieve the purposes mentioned above.

Yours Rights
Relating to Your personal data You may have the following rights:

To request DD24 permission to access, correct or delete Your personal data, or to limit the use of personal data;
the right to object against data processing;
the right to receive Your personal data in a structured, often-used format and viewable in electronic devices (the right to data transfer);

the right to revoke Your consent at any time, without influencing the lawfulness of processing performed prior to the revocation of Your consent;

the right to submit a complaint in the Data State Inspectorate.

The rights may be exercised, writing to the e-mail address of DD24 

If You have any questions or complaints relating to DD24 activity, please contact the team of DD24.

It is prohibited to distribute or use the textual or graphical information available at the website of DD24 or its mirror at other websites or mass media, except with DD24 consent.

The provided information copyright is owned by the individuals and legal entities indicated in the textual or graphical information. Unless reference to third party copyright is indicated together with the information, the right to the information belongs to DD24.

Although DD24 attempts to ensure that the information at the website of DD24 is true, up-to-date and correct, the company is not responsible for the correctness, topicality or consequences of the information published at the website, which could arise from the provided information.

Changes in the Rules
We are entitled to change these Rules fully or partly, whereof You will be informed at the website of DD24 and/or with a notice sent to Your e-mail address You have indicated. If You use the website of DD24 after changes, You are deemed to have agreed to the changes to the Rules.

Final Provisions
These Rules are subject to the applicable regulatory enactments of the Republic of Latvia. All disagreements are settled through negotiations. Unless a mutual agreement is reached, disputes will be adjudicated in a court of the Republic of Latvia in accordance with the applicable regulatory enactments of the Republic of Latvia.